This article aims to provide new insights to the debate about how to analyze the performance of social protection policies, with special interest in Chile. The article develops the concept of coordination and its reach in the field of social protection, generating an analytical framework that draws attention to three critical aspects: the generation of expectations and motivations between beneficiaries; the articulation of the agencies related with the production of social protection benefits, and the linkage of the systemic resources necessary to produce those benefits. These elements are translated into a matrix which helps ordinating the analysis and observing the performance of policies and programmes in different aspects of its functioning.